Privacy Policy

1. Information We Collect

Information You Provide to Us

When you place an order, contact us, subscribe to communications, or otherwise interact with our website, we may collect information such as:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase information
• Information you provide when contacting customer support
• Other information you voluntarily provide to us

When you make a purchase, payment information may be processed by our payment service providers. We do not necessarily store complete payment card information on our own systems.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Pages and products viewed
• Website pages visited before or after visiting our website
• Date and time of visits
• General information about how you interact with our website

We may use cookies and similar technologies to help operate our website, remember preferences, understand website activity, and improve your shopping experience.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Send order confirmations and updates
• Provide customer support
• Respond to your questions or requests
• Communicate with you about your orders
• Improve our website, products, and services
• Understand how customers use our website
• Detect, prevent, and investigate fraud or unauthorized activity
• Maintain the security of our website
• Send promotional communications where permitted
• Comply with applicable legal obligations

3. Cookies and Similar Technologies

STABIORA may use cookies and similar technologies on our website. Cookies are small data files stored on your device that can help websites remember information about your visit.

We may use cookies to:

• Keep our website functioning properly
• Remember preferences
• Understand website traffic and usage
• Improve website performance
• Understand which products or pages visitors interact with
• Support marketing and advertising activities where applicable

You can generally control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

• Payment processors
• Shipping and delivery providers
• Ecommerce and website service providers
• Hosting and technology providers
• Customer service providers
• Analytics providers
• Marketing or advertising providers, where applicable
• Professional advisors
• Government authorities or law enforcement when legally required

We may also disclose information when necessary to protect our rights, property, customers, website, or business, or to comply with applicable laws, regulations, legal processes, or lawful requests.

5. Marketing and Advertising

If you choose to receive marketing communications from us, we may use your contact information to send you information about STABIORA products, promotions, special offers, or other updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in those communications or by contacting us at support@stabiora.store .

We may also use third-party advertising or analytics services where applicable. The specific information shared with those services depends on the tools and services active on our website.

6. Analytics

We may use analytics technologies to understand how visitors use our website and to improve our products, website experience, and marketing.

Analytics services may collect information such as device information, browser information, pages viewed, and general website activity.

If we add or remove analytics providers, this Privacy Policy may be updated accordingly.

7. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request information about how your personal information is collected or used
• Opt out of certain marketing communications
• Request a copy of certain personal information
• Exercise other rights available under applicable privacy laws

To make a privacy-related request, contact us at support@stabiora.store .

We may need to verify your identity before completing certain requests.

Privacy rights can vary depending on your state or country of residence and the laws that apply to your particular situation.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Complete transactions
• Maintain business and transaction records
• Resolve disputes
• Prevent fraud
• Comply with legal, tax, accounting, or regulatory requirements
• Enforce our agreements

When personal information is no longer reasonably required, we may delete it or anonymize it where appropriate.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

STABIORA is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

11. Do Not Track

Some web browsers may provide a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.

12. Children's Privacy

Our website and products are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

13. International Visitors

STABIORA operates from the United States. If you access our website from outside the United States, your information may be processed, stored, or transferred in the United States or other locations where our service providers operate.

Privacy and data protection laws may differ between countries.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.